October 26, 2017 – Earlier this month, Startek, an outsourcing service for businesses, celebrated that it is expanding its call center location in Grand Junction with up to 200 new jobs. The Grand Valley Economic Development Partners put together an incentive package worth $240,000 to secure the expansion – including $30,000 from GJEP. Here’s the scoop from The Business Times:
“Startek announced it will provide services at its Grand Junction facility to Blue Cross and Blue Shield of North Carolina. Startek initially will assist people who receive coverage, but eventually could also assist doctors and other health service providers that work with the insurer.
Chris Higgens, site director at the Startek facility in Grand Junction, said the venture could result in the addition of up to 200 jobs while also diversifying and stabilizing the operation. ‘This is the cornerstone of what we’ve been trying to do.’
Geoff Gairrett, director of customer service for Blue Cross and Blue Shield of North Carolina, said Startek has a reputation for providing quality customer service and the Grand Junction facility as one of the company’s top locations. ‘We wanted to have the best of the best.’
A publically traded company headquartered in Colorado, Startek provides sales and technical support for clients in the education, health care, retail and telecommunications sectors. Startek operates facilities in seven states and four other countries.
With a staff of nearly 600, the Grand Junction call center ranks among the largest operated by Starek as well as the largest private employers in Mesa County.”